Frequently Asked Questions 1. What is an eBook? 2. Do I have to always be connected to the Internet to view the book? 3. I don't have a fast connection how big is the download? 4. Can I print out a copy? 5. I am getting an "Password Error" 6. I am getting a "Server is experiencing heavy traffic" error 7. I have a Macintosh, can I use your products? 8. Do I need to join a gym or can I do these workouts at home? 9. Does this program require me to buy any expensive pills, gym membership, messy creams, bulky braces, exercise equipment or visit my doctor? 10. How much time does the techniques and routine take and how often? 11. I'm nervous about putting my credit card info into a website order form. Is it really safe to place an order on your website? 1. What is an eBook? An eBook is a secure website that allows the user to access information in a book style format. It is a convenient way to combine content and easy navigation in a protected environment. Unlike a print book that forces you to flip through the pages to find what you are looking for, you can click on an item in the table of contents and jump right to the page in your eBook. 2. Do I have to always be connected to the Internet to view the book? The first time that you open and register your copy of the Tennis Elbow Secrets Revealed eBook, you will need to be connected to the Internet in order for the server to verify the password. After the initial registration, you will be able to view your eBook while offline anytime you want. 3. I don't have a fast connection how big is the download? The eBook download size is 821KB. You will only have to download them for your initial installation, not each time that you use them. 4. Can I print out a copy? Printing out the eBook is not only permissible, but recommended. 5. I am getting an "Password Error" If you have forgotten to write down the password from the confirmation page when you processed your order, please email us with your PayPal receipt ID and we will send you the password. 6. I am getting a "Server is experiencing heavy traffic" error Check to make sure that you are not behind a firewall as this could prevent you from being able to print and could result in this problem. it may be a hardware firewall or a program like Black Ice Defender, Zone Alarm or Norton Internet Security. Also make sure that you are using the Adobe PDF viewer. 7. I have a Macintosh, can I use your products? Yes as long as you have Adobe PDF viewer, you can download and view my eBook. 8. Do I need to join a gym or can I do this program at home? You can do this entire program from the comfort of home. There is no need for you to have to fork out $40-$50/month for an expensive gym membership. In fact, everything you need to successfully cure your tennis elbow using this program can already be found in your home! 9. Does this program require me to buy any expensive pills, gym membership, messy creams, bulky braces, exercise equipment or visit my doctor? Absolutely NOT! This was the main reason why I created Tennis Elbow Secrets Revealed! I shelled out almost $800 of my hard earned cash for all these 'alternative' treatment methods but they all failed to cure my tennis elbow. A one time payment is all that's required to get you started with my proven, step-by-step, easy-to-follow tennis elbow treatment system. 10. How much time does the program and routine take and how often? That's the best part about this program. There is no need for you to take time out of your busy schedule in order for the program to be effective. All it takes is 5 mins/day for the first 3 days to get relief. You will do the program every other day for the first 2 weeks and then every day for the next 10 weeks. To completely cure your tennis elbow for good, you can expect to get more permanent results in as little as 2 weeks. 11. I'm nervous about putting my credit card info into a website order form. Is it really safe to place an order on your website? I understand that many people are still just now making their first purchases online and are still a little nervous about using their credit cards on the web. These days, online payment processors have advanced to the point that they are actually MORE secure than many other forms of payment. In many ways, ordering online is actually a safer method of payment than giving out the info on the phone or on a mail-in stub, etc where an actual human is going to have access to your info. With a secure online form, a human will not have access to your info, only the merchant bank. Our merchant account uses SSL (secure socket layer) technology to protect your information from being viewed by any third parties. Even as the website owner myself, I don't even have access to any credit card information that you input for the order. Only the bank processes the information. We use Clickbank, Paypal and/or 1ShoppingCart to process our orders. Clickbank is the most popular and frequently used credit card processing company in the world for online downloadable products. Clickbank has an outstanding reputation and security has never been a problem. 1ShoppingCart.com eCommerce and eBusiness software solutions such as shopping carts and online marketing tools to small and large businesses across the world. They have processed billions of dollars worldwide for millions of merchants. You'll notice that when you get to the page where you are inputting your card numbers, the beginning of the web URL will change from http to https. That indicates that you are on a secure page and the info can not be found by a 3rd party. Keep that in mind on any websites where you are using your credit card. Always look for the https at the beginning of the web address on the actual page where the card info is requested. Personally, I've purchased easily over 1000's of items online over the last 2-3 years on dozens of websites, and I've never once had an issue with security, nor has anyone I know, so it is definitely one of the safest methods of payment. Again, just be sure to look for the https at the beginning of the web address when you get to the point where you're actually putting in the card numbers. Copyright©2006 - 2010 4AM Technologies Inc. All Rights Reserved.